Application Consultant - Radiotherapy

Brainlab•Dallas, TX

5h•$90,000•Remote

About The Position

The Radiotherapy Application Consultant will be responsible for training and supporting core products in IGRT/SGRT and Treatment planning, focusing on image processing, software enrichment, and planning. The role involves maximizing product portfolio penetration, maintaining transparency of the install base, and working with sales teams to implement upgrade paths. The consultant will document projects, update clinical usage reports, and promote regional meetings. Key responsibilities include becoming proficient in On-Site Applications Training (OAT) Courses for Exactrac, acting as a certified expert for elements and Exactrac, and providing post-installation support. The role requires visiting all Brainlab Radiotherapy accounts in the region a minimum of three times per year to maximize utilization and understanding of platform usage by indication. The consultant will also serve as a liaison for RT peer-to-peer discussions, lead software update installations, and support the Regional Marketing Manager by acquiring information for marketing projects and providing feedback on product development. Additionally, the role involves meeting salesforce.com documentation expectations, assisting in market transparency, supporting pre-sales activities as an Application Expert, and being proficient in quotebase configuration. The consultant will coordinate or assist in customer visitations, take responsibility for product demonstrations, and assist sales in presentations for key accounts. A focus will be placed on penetrating global top 300 target accounts. The role requires timely completion of projects, establishing close relationships with radiotherapy users, identifying underutilized applications, and developing action plans. The consultant will also facilitate publication of studies/presentations, develop and manage the install base for their region, and assist in coordinating training courses, including pre-sales training for prospective customers. The Application Consultant will act as a Brainlab expert for sales counterparts and maintain courteous communication with all customers and stakeholders.

Requirements

BA/BS preferred, or equivalent experience.
Radiation Therapist (RTT) preferred but not required.
Dosimetry background preferred but not required.
Must be a road warrior, with a willingness and desire to travel constantly.
Documented success in prior positions.
Excellent written and verbal communication skills.
Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Previous experience communicating with healthcare professionals.
Superior customer relations proficiency and experience working closely with clinical staff.
Strong presentation skills.
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
High comfort level with software and technology, in general.

Responsibilities

Maximize product portfolio penetration into the existing install base.
Maintains complete transparency of responsible Radiotherapy install base.
Work with Area Sales Managers to design and implement upgrade paths for complete install base.
Document upgrade projects for existing install base in salesforce.
Update clinical usage report for each account into salesforce quarterly.
Document quarterly upgrade status and strategy on complete install base.
Actively work and promote regional meetings for your respective region.
Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac.
Be a certified expert to assist customers with all aspects of elements.
Be a certified expert to assist customers with Exactrac Case coverages.
Provide focused support post installation for both elements and ExacTrac to ensure confidence and utilization in the product.
Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum three times per year with primary goals of maximizing utilization and understanding the utilization of platform/s by indication.
Become an expert on your RT install base.
Liaison for RT peer to peer discussions.
Lead Element software update installation for respective region as directed.
Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives.
Constantly communicates with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers.
Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and case management.
Assist in Market Transparency through documentation in salesforce.
Supports pre-sales activities as Application Expert in presentations, evaluations, and customer meetings.
Proficient in all aspects of quotebase and configuration of technology.
Coordinates and or assist in on-site visitations of other customers at key centers.
Assist sales and take responsibility for product demonstrations during site visits.
Assists sales in the presentation when assistance is needed with key accounts.
Focus on penetration of all radiotherapy/radiosurgery product into global top 300 target accounts.
Responsible for timely completion of his/her own projects.
Establishes close personal bond to all radiotherapy users within the region.
Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plan.
Facilitates publication of studies/presentations at congresses.
Develop and manage install base for respective region and document activities and outcomes for install base.
Assist in coordination of training course for respective region.
Coordinates pre-sales training to prospective customers.
Brainlab expert for responsible sales counterparts.
Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees.
Set a professional example within the company.