Application Configuration Analyst - IT Transmission Systems & Compliance

FirstEnergy • Akron, OH

8d • Hybrid

About The Position

This position is for an open role within the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. The role is part of the Construction & Design Technology team, focusing on enhancing software and technology related to unified cost, schedule, portfolio, and equipment & materials management. The analyst will collaborate with users across the company to deliver valuable product increments for the Construction & Design product. The position may be filled at Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations. While currently remote, the role may require on-site presence or travel to facilities based on business needs.

Requirements

• Bachelor of Science degree in Computer Science, Information Systems Management, Electrical Engineering, or related technical degree. In lieu of degree, equivalent in hands-on experience will also be considered.
• Related experience includes, but not limited to, software development and integration experience with C#, C++, .Net, Python, REST API, or SQL.
• Experience with Oracle databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.
• Experience supporting vendor-developed enterprise systems, preferably Oracle.
• Analytical skills to resolve problems and think creatively.
• Willingness to undertake assignments involving unfamiliar subjects, with the aptitude to learn quickly.
• Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology.
• Good interpersonal skills and demonstrated ability to work effectively as part of a team.
• Highly motivated to work independently and productively but also able to work in a virtual environment (working with remote co-workers using virtual technologies).
• Ability to meet established priorities and schedules, and willingness to undertake assignments involving multiple tasks.
• Demonstrated ability to provide software solutions and support the entire software development life cycle.
• Proven ability to troubleshoot and solve problems in a production support environment. Analytical skills to effectively resolve technical problems, identify and implement process improvements, and think creatively.
• Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.
• Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).

Nice To Haves

• Experience with Oracle products such as OPPM, Unifier, P6 and PIF (Project Integration Framework).
• Integration experience utilizing APIs, REST web services, and other integration methods.
• Familiarity with other databases such as SQL Server.
• Familiarity with Oracle WebLogic.
• Familiarity with Azure Dev Ops and working in an agile environment.

Responsibilities

• Manage and operate vendor applications primarily focused on Construction & Design applications such as Oracle OPPM, Unifier, P6, Hexagon EcoSys, and SAGE Estimating.
• Design, configure, and support integrations across the application portfolio.
• Learn and understand the business processes associated with supported applications.
• Develop technical designs that meet business needs and support the company’s IT direction.
• Properly leverage the correct technology for the defined requirements.
• Create and execute comprehensive unit test plans, develop test cases, assist with integration, and complete system test plans.
• Develop clear documentation for completed products.
• Investigate and resolve problems with supported applications in a production support environment.
• Solve complex problems and troubleshoot functionality for issue identification.
• Learn electric utility transmission related business processes.
• Become a proficient software developer on the supported software applications and related tools.
• Consistently deliver high-quality results.
• Manage source code repositories, builds, and deploys.
• Actively participate in a collaborative work environment.
• Be available to work flexible hours to support the application portfolio.
• Engage in frequent interaction with business owners/stakeholders to gather requirements for new development projects, assist in defect resolution, etc.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level