Application Analyst (Onsite) || Boston, MA
About The Position
The Application Analyst will learn and support enterprise-wide applications, including applications used to track vehicle maintenance and to support warehouse and stockroom activities. The role provides level 2 and level 3 user support, performs minor programming tasks, conducts extensive pre-release testing, and handles other application support work. The analyst learns supported applications through self-study from both user and IT perspectives, understands the business processes and how they are represented in application use and database structures, and works with users to define requirements and resolve application or technical problems. The role also involves writing and testing reports, designing and implementing proofs of concept, implementing application processes, documenting procedures, testing enhancements and upgrades, and training users.
Requirements
- Four years of experience in information systems programming and analysis, including design, development, and implementation.
- Three years of experience working with relational databases such as Oracle or Microsoft SQL Server.
- Three years of hands-on experience writing SQL queries involving multiple tables.
- One year of experience working directly with end users.
- Programming experience.
- Effective organizational and analytical skills.
Responsibilities
- Learn off-the-shelf applications through self-study from user and IT perspectives.
- Learn the business processes reflected in application use and understand supporting database table structures.
- Write and test reports using Crystal Reports, SQL, Tableau, or other query tools.
- Resolve tier 2 and tier 3 application or technical problems with users.
- Work with users to define business requirements and prepare detailed specifications for requested functionality.
- Design and implement proofs of concept.
- Implement processes within applications.
- Produce concise production documentation or job aids as required.
- Test application enhancements, upgrades, and modifications.
- Train users on application functions, features, and operations.
- Perform minor programming and other support tasks for enterprise-wide applications.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
