Application Analyst
Morgan Properties•Conshohocken, PA
•$65,000 - $80,000
About The Position
The Application Support Analyst is responsible for supporting, maintaining, and optimizing business‑critical applications used across a multi‑residential property management portfolio. This role serves as a key liaison between property operations, corporate teams, vendors, and IT, ensuring application reliability, issue resolution, and continuous improvement. The analyst provides day‑to‑day application support, troubleshooting, user assistance, documentation, and contributes to system enhancements that improve operational efficiency and resident experience.
Requirements
- Bachelor’s degree in information systems, Computer Science, Business, or a related field preferred.
- 2–4 years of experience in application support, systems analysis, or IT support roles.
- Experience supporting enterprise or SaaS business applications.
- Strong troubleshooting, analytical, and problem‑solving skills.
- Excellent written and verbal communication skills.
- Experience working with ticketing systems and documenting technical issues.
Nice To Haves
- Experience in property management, real estate, or multi‑family residential environments.
- Familiarity with property management platforms (e.g., Yardi, RealPage, or similar systems).
- Basic understanding of SQL, reporting tools, or data analysis.
- Experience working with vendors and third‑party application providers.
- Exposure to application implementations or system upgrades.
Responsibilities
- Assist with application configuration, upgrades, patches, and testing activities
- Participate in system implementations, enhancements, and process improvement initiatives
- Support reporting, data validation, and integration troubleshooting between systems
- Help maintain data integrity across applications
- Create and maintain application support documentation, SOPs, and knowledge base articles
- Identify recurring issues and recommend process, system, or training improvements
- Contribute to testing and validation of system changes prior to production deployment
- Support audit, compliance, and security requirements as they relate to applications
Benefits
- Employee referral payment program
- Educational Enhancement Program
- Tuition Reimbursement
- Medical, Dental, and Vision benefits
- Life/ AD&D Insurance
- Paid Parental Leave
- Long and short term disability
- Retirement Plan - 401(k) Plan
- Volunteer & Community Service Opportunities
- Discount on an apartment at any one of our properties
- Brand new amenity space that includes a full gym/fitness center and golf simulator
- Salary range: $65,000-$80,000
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
