Application Analyst, Sr

Old National Bank•Evansville, IN

18h•$98,400 - $199,000

About The Position

Old National Bank, established in 1834 with over $70 billion in total assets, is a regional powerhouse deeply rooted in its communities. The bank is committed to social responsibility and invests in communities through volunteering and charitable giving. They seek highly motivated and talented individuals, offering competitive compensation, an incentive program, and a comprehensive benefits suite including medical, dental, and vision insurance, 401K, continuing education opportunities, and an employee assistance program. Old National also fosters inclusion through various Impact Network Groups. The Application Analyst, Sr will be a part of the Payments Technology Team, responsible for assisting internal clients in achieving business objectives through effective application development and support. This role involves managing critical payment systems such as Pep+, Wire, Swift, Commercial Card, ACH, instant payments (FedNow), and real-time payments. Key tasks include writing specifications for new applications, implementing them, and supporting and testing existing applications for issues and updates. The analyst will work independently with minimal guidance, contributing to the design, configuration, build, and daily support of these solutions, and actively engaging with business partners to solve problems. A strong passion for continuously improving user experience and enterprise efficiency is essential, as the role involves transforming ideas into valuable business solutions.

Requirements

Expertise with Payment systems such as PEP+, Wire, Commercial Card, Swift, ACH, instant payments (RTP, FedNow), and real-time payments.
6-8 years’ experience supporting the configuration and/or development of Banking or Financial Trading systems.
Expertise with the Software Development Life Cycle and Agile.
Ability to manage multiple concurrent projects/tasks.
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
Bachelor’s degree in computer information systems, Computer Science or equivalent work experience.

Nice To Haves

Experience with ServiceNow.

Responsibilities

Work with assigned internal clients to assist them in achieving their business objectives through the effective development and support as part of the Payments Technology Team.
Manage systems such as Pep+, Wire, Swift, Commercial Card, ACH, instant payments (FedNow) and real-time payments.
Write specs for new application needs.
Implement applications.
Support and test existing applications for various issues and updates.
Contribute to the design, configuration, build, and daily support of solutions.
Actively engage with business partners to solve business problems.
Work to turn ideas into deliverables and valuable business solutions.
Develop in-depth conceptual and practical knowledge of appropriate software applications used and supported by the organization.
Continually build product knowledge of existing product features and product requirements.
Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients.
Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root cause.
Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.
Analyze system logic and use evaluative judgment to make recommendations and implement enhancements or fixes.
Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders.
Clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners.
Understand, generate, and amend technical documentation in addition to completing formal process documentation.
Facilitate enhancements in line with changing business needs.
Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements.
Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates.
Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.
Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
Maintain current knowledge of industry developments including changes in technology and regulations.
Review and monitor analytics, statistics and relevant data/information.