Application Analyst | Pharmacist - Epic Willow

Memorial Hospital of Boscobel • La Crosse, WI

7h • Hybrid

About The Position

We are seeking an experienced Application Analyst – Pharmacist to support and optimize our Epic Willow pharmacy applications and medication-use workflows. This role partners closely with pharmacy operations, clinical teams, providers, revenue cycle, and IT to ensure safe, efficient medication management, accurate order verification, and system performance. The ideal candidate combines clinical pharmacy expertise with strong technical and analytical skills, along with a passion for improving medication safety and workflow efficiency within Epic.

Requirements

• Doctor of Pharmacy (PharmD)
• at least 2–4 years of relevant pharmacy, healthcare IT, or informatics experience
• Pharmacist license to practice in the state of employment, some positions may require multiple state licenses
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to translate technical concepts into clear communication for end users
• Experience in a healthcare IT or pharmacy informatics environment

Nice To Haves

• Epic Willow certification may be required or obtained within a defined timeframe

Responsibilities

• Troubleshoots and resolves basic to moderately complex application issues and provides end user support.
• Monitors applications for issues in connection with maintenance, upgrades and implementations.
• Uses knowledge of best practices and how own area integrates with others.
• Assists in performing business operational process design, reengineering and documentation for new technology.
• Acts as a resource for colleagues with less experience; may lead small projects with manageable risk and resource requirements.
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Impacts a range of customers, operational, project, or service activities within own team and other related teams.
• Works within broad guidelines and policies.
• Explains difficult or sensitive information, works to build consensus.
• Independently, interacts in a meaningful way with customers to help drive solutions.

Benefits

• Medical
• Dental
• Life Ins
• HSA/FSA
• 401k match
• annual discretionary base contribution
• Paid Time Off (PTO)
• Professional Development Opportunities
• Tuition Investment Program
• Career Development Center
• Employee Discounts and Perks
• Wellness program with incentives
• employer-paid life insurance and AD&D
• optional short-term and long-term disability coverage
• employee assistance program
• identity theft protection
• pet insurance
• Inspire & Celebrate colleague recognition and rewards program
• discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree