Application Analyst II

OU Health•Oklahoma City, OK

About The Position

The Application Analyst II position is responsible for working with Operations and ETS to determine workflows and systems capabilities to ensure effective outcomes. Utilizes past experience to support the host of ETS systems and operations ranging from ancillary applications to supporting business, clinical and revenue cycle operations in conjunction with Epic and the Enterprise Resource Planning System for various functional areas.

Requirements

Bachelor’s Degree required.
3-5 years of experience in IT application support required.
Strong knowledge of computers, patient care information systems and business systems
Strong ability to extract and analyze data
Strong knowledge of processional theory, practices, techniques and procedures
Strong verbal and written communication skills
Ability to work effectively as a member of a team and ensure quality patient care
Strong listening skills
Strong knowledge of Enterprise Resource Planning software
Strong comprehension of the integration of ancillary applications and their associated functionality.

Nice To Haves

Previous IT healthcare experience preferred.

Responsibilities

Developing technical solutions to complex business problems
Defining, analyzing, and implementing solutions based on operation workflow needs
Assisting with the selection, installation, maintenance, and education of system applications
Documenting workflow reflecting current and future state
Recognizing system improvements that may boost operational efficiency
Monitoring, tracking, and documenting system utilization and effectiveness
Taking part in pre- and post-implementation metrics gathering to assure the system is delivering expected outcomes
Troubleshooting application performance and complex technical issues
Performing software testing and documenting compliance with system and industry standards
Ensuring changes are documented and vetted through the appropriate change board
Performs other duties as assigned.