Application Analyst I

UT Southwestern Medical Center • Dallas, TX

2d • Onsite

About The Position

This is an entry level position within the HSIR team for a self-starter with the ability to work with moderate to minimal oversight in a highly complex and dynamic work environment. Position focuses on support and optimization of mission- critical systems. Responsibilities include Epic Application Infrastructure support and project work for Epic MyChart, Printing, Web Blob, Interconnect, Care Everywhere, Hyperspace performance, Hyperspace Web, Kuiper, System Pulse, Telemedicine integration, EpicCare Link, Epic Hello World, and also support for Imprivata OneSign.

Requirements

• Bachelor's Degree in business administration, computer science or other field
• (HIT) HEALTH INFORMTN TECHNOLOGY CER Upon Hire

Nice To Haves

• Previous exposure to healthcare and/or electronic records is desired but not required.

Responsibilities

• Provide workflow assistance, trouble-shooting and support for mission critical HSIR systems with assistance.
• Provide on-call after-hours support.
• Develop and maintain competency on pertinent applications and technologies within a specified timeframe.
• Participate in system maintenance by utilizing analytical skills for issue resolution, enhancement development, project participation and version upgrades with oversight.
• Follow change management procedure for any system changes.
• Assist in testing of new applications and changes to existing applications ensuring integrity and quality of data while providing and/or assisting in training of system users.
• Assist in developing appropriate process/policy documentation.
• Manage multiple tasks/work on multiple projects simultaneously with guidance.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level