Application Analyst I - Radiation Oncology

Fred Hutchinson Cancer Center•Seattle, WA

About The Position

The Application Analyst I is primarily responsible for supporting key aspects of applications that support the operation of Radiation Oncology. This entails providing technical support, troubleshooting, systems change management, and training of users. The individual will also support senior analysts and engineers with testing and process development, and end to end system configuration tasks.

Requirements

High school education or GED
0-2 years of IT experience, preferably in healthcare setting
Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
Ability to identify and triage issues appropriately.
Ability to organize and prioritize concurrent responsibilities and demands.
Ability to use initiative and sound judgment in carrying out responsibilities.
Ability to meet timelines for assigned tasks.
Ability to train others in how to use systems.
Ability to build relationships while maintaining appropriate boundaries.
Ability to work in a complex, fast paced, health care environment.
Demonstrated interest in advancing technical capability.
Customer service skills.

Nice To Haves

BA/BS in related field
MS Visio, Excel

Responsibilities

Supports application security.
Manages and supports tier one technical support processes, such as break fix, troubleshooting, and systems change management.
Conducts testing in tier 2 and tier 3 technical support processes.
Delivers training.
Builds and manages technical documentation.
Complies with all regulatory mandates, as applicable.
Builds, tests, manages, and supports system configuration.
Supports requirements gathering and analysis.
Tests custom system development.