Application Analyst Epic Perioperative-Point of Care

Montefiore Health System•Plaza, ND

3d•$76,800 - $96,000•Hybrid

About The Position

Montefiore is actively investing in its technology teams as a system-level priority, and we are seeking an Application Analyst to join our Epic IT team. This position supports clinical applications across the Montefiore Health System, with a focus on perioperative workflows and Point of Care (POC) device integration and troubleshooting. This role partners closely with clinical, operational, and technical teams to ensure stable, efficient, and optimized system performance. This position requires some work to be performed on site as needed.

Requirements

EPIC Certification (or ability to obtain certification as a condition of employment)
Bachelor’s degree in Computer Science, Health Informatics, Nursing, or related field (or equivalent experience)
1-3+ years of healthcare IT or clinical systems experience
Experience with: Clinical application support and implementation, Troubleshooting application and integration issues, Windows environments and basic networking principles
Strong understanding of: Clinical workflows (perioperative or inpatient/ambulatory settings), Device integration fundamentals, Hardware, servers, and network connectivity
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio)
Strong: Analytical and problem-solving skills, Communication and stakeholder engagement skills
Ability to manage competing priorities in a fast-paced environment

Nice To Haves

EPIC certifications in: OpTime Anesthesia
Beaker Clinical (strongly preferred)
Experience with: Point of Care devices and device integration platforms
Middleware solutions (e.g., Capsule, Telcor, UniPOC)
HL7 interfaces and healthcare interoperability standards
Clinical lab workflows and diagnostics systems
Prior experience with: Provation, Epic Lumens, or related systems
Clinical background (Medical technologist, RN, PA, or similar) is a plus

Responsibilities

Install, configure, and upgrade application software, components, and modules
Provide go-live, rollout, and ongoing production support
Support end users across Montefiore Health System on applications, enhancements, and issue resolution
Analyze application issues and coordinate resolution with IT teams, Biomed, and vendors as needed
Gather and analyze clinical/business requirements
Translate user needs into system workflows and configurations
Evaluate and optimize perioperative and clinical workflows (Pre-Op, Intra-Op, Post-Op)
Develop and execute test plans for upgrades, enhancements, and fixes
Document testing results and validate system performance
Support system implementations and enhancements
Troubleshoot and support POC and bedside device integrations, including: Connectivity issues (network, middleware, device communication), Data flow validation (results posting into Epic), Device mapping and association (patients, departments, workflows)
Work with middleware platforms (e.g., Capsule, UniPOC, NovaNet, Telcor) and coordinate with Biomed/vendor teams
Identify and resolve issues related to device interfaces, HL7 messaging, and real-time data transmission
Participate in interface development and integration activities
Perform root cause analysis for application and device-related issues
Support system monitoring and proactive issue identification
Maintain accurate documentation, including workflows, build, and support procedures
Assist in development and maintenance of training materials
Provide knowledge transfer and support to end users
Provide day-to-day application and device support
Recommend system improvements to increase efficiency and performance
Participate in on-call support rotation (24x7)
Provide occasional on-site support across hospital locations