Application Administrator

O'Reilly Auto Parts • Headquarters, KY

1d

About The Position

An Application Admin I will ensure the operational health of the 3rd party solution environment including security, availability, performance, interoperability, and reliability. This role focuses on the administration, support, and configuration of 3rd party software applications, specifically focusing on supply chain and logistics systems. Responsibilities and Duties System Configuration & Maintenance: Perform system configurations for Transportation Management (TMS) and Yard Management (YMS) systems. Utilize tools such as Configuration Director, Dataloader (file uploads), and manual configuration entries to maintain system integrity. Carrier & Vendor Oversight: Facilitate carrier onboarding and user management. Translate and test configurations, and oversee ASN (Advanced Shipping Notice) implementation. Issue Resolution: Monitor, identify, and correct straightforward software defects. Provide fault isolation and resolution to limit downtime and address performance issues promptly. Testing & Monitoring: Perform applications software tests and respond to user inquiries to diagnose and correct performance bottlenecks. Data Analysis & Reporting: Collate and analyze data using preset tools and formats (including the SCI Reporting system) to identify trends and support business decision-making. Process Documentation: Support and contribute to the documentation of "as-is" and "to-be" processes to accurately record the changes required for system migrations or upgrades. Professional Development: Maintain an understanding of relevant technology (TMS, WMS, ERP), external regulations, and industry best practices through ongoing education and training.

Requirements

• System Optimization: Implements, configures, and optimizes systems and services, specifically within TMS or WMS environments.
• Technical Troubleshooting: Monitors, diagnoses, and fixes problems with technology products to ensure optimal user experience.
• Gap Analysis: Conducts analysis between current and future states to identify components of the overall change strategy.
• Testing & QA: Designs and executes systems/service tests to ensure applications function as specified in requirements.
• Data Literacy: Creates and runs queries, interacts with various database interfaces, and analyzes collected data to assist in reporting.
• Information Security: Ensures the confidentiality, integrity, and availability of sensitive logistics and vendor information.
• Environment Management: Installs, sets up, and manages software environments, including EDI (Electronic Data Interchange) protocols.
• Education: Associate's Degree or equivalent technical training/certification.
• Experience: 1 to 3 years as an experienced practitioner able to work unsupervised.

Nice To Haves

• Direct experience with Transportation Management Systems (TMS); Manhattan Associates software is a significant plus.
• Familiarity with Carrier/Vendor Management, Warehouse Management Systems (WMS), Order Management Systems (OMS), and ERP platforms.
• Knowledge of EDI (Electronic Data Interchange) is highly desirable

Responsibilities

• Perform system configurations for Transportation Management (TMS) and Yard Management (YMS) systems.
• Facilitate carrier onboarding and user management.
• Monitor, identify, and correct straightforward software defects.
• Perform applications software tests and respond to user inquiries to diagnose and correct performance bottlenecks.
• Collate and analyze data using preset tools and formats (including the SCI Reporting system) to identify trends and support business decision-making.
• Support and contribute to the documentation of "as-is" and "to-be" processes to accurately record the changes required for system migrations or upgrades.
• Maintain an understanding of relevant technology (TMS, WMS, ERP), external regulations, and industry best practices through ongoing education and training.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree