Application Administrator
About The Position
The Application Administrator / Business Systems Analyst is responsible for administering the university's event management platform (Mazevo) and supporting related business systems, including Qualtrics. This role manages user access and security, system configuration, reporting, vendor relationships, ticket resolution, user training, and process documentation. The position serves as a key liaison between business users and technology teams, helping improve system adoption, support operational processes, and assist with other IT initiatives across the Union. Experience supporting SaaS applications, higher education systems, and end users is preferred.
Requirements
- Application support
- Application administration
- Support
- Troubleshooting
- SaaS
- Reporting
Nice To Haves
- Experience with event management software
- Experience supporting SaaS applications
- Experience supporting higher education systems
- Experience supporting end users
Responsibilities
- Administering the university's event management platform (Mazevo)
- Supporting related business systems, including Qualtrics
- Managing user access and security
- System configuration
- Reporting
- Vendor relationships
- Ticket resolution
- User training
- Process documentation
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
