Application Administrator I

JabilTampa, FL

About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Application Administrator I - Jabil, Inc. Job Summary The Application Administrator I will be responsible for providing essential technical support and maintenance for various business applications within Jabil, Inc. This role focuses on ensuring the smooth operation, availability, and performance of critical software systems, contributing to efficient business processes.

Requirements

  • High School Diploma or equivalent required; Associate's degree in Information Technology, Computer Science.
  • 0-2 years of experience in an IT support role, preferably with exposure to application administration.
  • Basic understanding of operating systems (Windows, Linux) and network fundamentals.
  • Strong problem-solving and analytical skills with a keen attention to detail.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Eagerness to learn new technologies and adapt to evolving business needs.
  • Basic knowledge of scripting languages (e.g., PowerShell, visual basic, Visual Studio).
  • Must be US Citizen.

Nice To Haves

  • Familiarity with common business applications (e.g., ERP, CRM, MES) is a plus.

Responsibilities

  • Perform routine system administration tasks including user account management, access control, and permissions configuration.
  • Monitor application performance and availability, identifying and troubleshooting basic issues.
  • Assist in the deployment, configuration, and testing of new application releases and patches.
  • Provide first-line technical support to end-users, addressing application-related inquiries and resolving common problems.
  • Document application configurations, procedures, and troubleshooting steps.
  • Collaborate with senior administrators and development teams to escalate and resolve complex technical issues.
  • Participate in scheduled system maintenance activities, including backups and data integrity checks.
  • Adhere to IT security policies and best practices to ensure data protection and system integrity.
  • Contribute to the continuous improvement of application support processes and documentation.
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