Applicant Review Specialist II

Housing Authority of Baltimore City•Baltimore, MD

5d•$26 - $29

About The Position

Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. The primary purpose of this position is to support the activities of the Admissions Department and is responsible for eligibility screening activities and updating waitlists for new and transfer applicants for public housing. Reviews and trains new employees, receiving onboarding training to prepare them for their role within Housing Operations. Detailed training includes admissions and transfer policies and procedures. The HABC Admission & Leasing Department is centrally manages the waiting list for all HABC sites, including all HABC-owned and managed sites, privately managed sites, and PBRA (privately owned) sites. All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

Requirements

An associate degree and a minimum of 2 years of experience in a similar role reviewing applications for housing.
Possession of a valid Maryland driver's license.
Must be able to be covered under the Authority's fidelity bond.
Must be able to be covered under the Authority's vehicle insurance policy.
Successful completion of a prescreening investigation, including verification of employment history and education credentials.

Nice To Haves

An equivalent combination of education, training, and experience may be considered.

Responsibilities

Updates applicant waitlist records.
Conducts applicant screening tasks related to verification of preference and family information, income determination and calculation, credit checks, and criminal background checks for new applicants.
Completes EIV screening for new applicants.
Performs third-party verifications of information related to eligibility determination, including contact with employers, community agencies, schools, etc.
Directs applicants in securing the required documentation for eligibility determination factors.
Maintains complete and accurate applicant folders.
Makes preliminary eligibility determinations.
Maintains current applicant information in the Ready Pool.
Works with Asset Management staff concerning the status of applicant screening and updates.
Processes timely background checks for applicants, additions to the lease, and applicable household members.
Communicates in writing and orally with applicants, residents, HABC staff, and outside entities (e.g., social service agencies) related to application processing activities. Communication requires the preparation of necessary correspondence (e.g., letters, memoranda, e-mails, etc.).
Tracks the movement of applicant files between the Admissions Department and HABC sites.
Communicates with HABC sites regarding applicant status, final eligibility determination, and unit acceptance and refusal.
Updates applicant statuses based on referral outcomes.
Verifies good cause refusals.
Performs other duties as assigned.