Appliance Service Technician

Hoffmann Brothers • Nashville, TN

1d • $25 - $35

About The Position

As an Appliance Service Professional at Hoffmann Brothers in Nashville and Nashville surrounding areas, you will complete in-home service calls, repairing household appliances such as washers, dryers, refrigerators, stoves, microwaves, dishwashers, and garbage disposals. You will educate customers on their options, maintain a clean and organized job site, and keep your service vehicle well-stocked. You will work closely with customer-experienced coordinators and dispatchers to ensure seamless service execution.

Requirements

• Minimum of 1+ years' experience in appliance repair and installation.
• Strong customer service and communication skills.
• Ability to adapt communication styles to ensure a great customer experience.
• Strong organizational skills to document job details for future reference.
• Willingness to collaborate, share knowledge, and continuously improve processes.
• Ability to communicate with dispatchers to ensure accurate scheduling.
• Commitment to maintaining a clean and organized workspace, both on-site and in your vehicle.
• Dedication to safety and adherence to OSHA requirements, in alignment with company standards and best practices.

Responsibilities

• Diagnose, repair, and maintain various household appliances, including dishwashers, ranges, and ovens.
• Repair, replacement, and/or cleaning of dryer vent ducting as needed to ensure proper airflow and safe operation.
• Perform functionality testing and troubleshoot issues such as leaks, excessive vibration, or unusual noises.
• Disassemble appliances to inspect for wear, corrosion, or faulty components.
• Tighten, align, clean, and lubricate appliance parts as needed.
• Read schematics, wiring diagrams, and use diagnostic tools like multimeters.
• Repair or replace defective components, including circuit boards, motors, belts, and heating elements.
• Ensure compliance with regulations regarding the recovery and recycling of refrigerants.
• Maintain a clean, well-stocked company vehicle.
• Communicate effectively with customers and provide clear service explanations.
• Utilize our Service Systems Process to manage service calls efficiently.

Benefits

• Competitive Pay ranging from $25-$35 per hour + Commission
• 100% Employer-Paid Medical, Dental, and Vision Coverage for You and Your Qualified Dependents
• Paid Time Off – Starting Day 1
• 401(K) with Competitive Company Match
• A Supportive Work Environment and Healthy Work-Life Balance
• Paid Training and Leadership Development Programs
• Numerous Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees