Appliance Service Coordinator
About The Position
Southern Home Appliance is looking for a Service Coordinator to join our team! As a Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.
Requirements
- High school diploma or equivalent required
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Positive Attitude
- Team player who can work independently
Nice To Haves
- Previous dispatching, customer service, or administrative experience preferred.
- Experience with service management or dispatch software is preferred.
Responsibilities
- Service Dispatch & Scheduling
- Customer Service
- warranty claims, manufacturer authorizations, and coordination
- Parts Ordering & Management
- Inventory Management
Benefits
- Training & development
- Wellness resources
- Competitive salary
- Benefits/Perks
- Flexible Scheduling
- Growth and Career Advancement Opportunities
- Great Working Environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
