Appliance Sales Specialist Full Time (FREDERICTON)

The Home Depot • Fredericton, NB

1d • Onsite

About The Position

Appliance Specialists provide the highest level of customer service support to our customers. Appliance Specialists are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales. As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.

Requirements

• Ability to work a flexible schedule including evenings and weekends
• Knowledge of and adherence to Home Depot policies and procedures
• Proven ability to close the sale.
• Exceptional customer service skills
• Successfully complete any required Training

Responsibilities

• Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms
• Asking open-ended questions and expressing interest in projects in order to best serve the Customer
• Determining Customer’s level of expertise and needs
• Answering questions and escorting Customers to merchandise in other sales areas that fit their needs
• Assisting Customers in other sales areas when appropriate
• Providing customer service over the telephone
• Assisting Customers with special orders and install sales
• Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down
• Attending all scheduled product knowledge and training seminars

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed