Appliance Repair Technician

Best Buy Canada•Brampton, ON

3d•CA$20 - CA$21•Onsite

About The Position

As an Appliance Repair Technician, you'll play a critical role in ensuring major appliances are repaired accurately, efficiently, and to the highest quality standards. You'll diagnose, troubleshoot, and repair a variety of appliances (Ranges, Washers, Dryers, Dishwashers, Refrigerators, etc.) while delivering exceptional service and helping create a positive customer experience.

Requirements

Appliance Repair Diploma from a recognized technical college is an asset
Certification in gas handling and experience repairing gas appliances is an asset
Minimum of 2 years' experience diagnosing and repairing major appliances
Strong technical knowledge of appliance repair and troubleshooting
Must have strong communication skills to ensure efficient collaboration with customers and partnering teams
Must have strong computer skills, high attention to detail and accuracy

Nice To Haves

Grade 12 diploma or equivalent preferred; a combination of relevant education, training, and experience will also be considered

Responsibilities

Provide accurate and timely diagnosis and identify parts required, referencing the appropriate manuals, schematics and websites
Strive to maximize a high percentage of repairs without replacing parts
Coordinate with the Parts Team to obtain required components, replace defective parts, and return failed components as required
Complete and maintain accurate paperwork and documentation, service records, and system date entries in a timely and organized manner
Deliver high-quality repairs with a strong first-time completion rate while minimizing errors, rework, and repair turnaround times
Provide exceptional customer service and maintain a professional approach in all interactions