Appliance Repair Technician

Naab & Mohring•Depew, NY

4d•Onsite

About The Position

Naab & Mohring has been serving WNY’s appliance repair needs since 1936. We have always been locally and family owned, and now proudly add ‘woman owned’ to that list. We are seeking a skilled and experienced Appliance Technician to join our team. As an Appliance Technician, you will be responsible for diagnosing, troubleshooting, repairing and testing various household appliances, including washers, dryers, refrigerators, dishwashers, stoves/ovens and other large appliances. This is a hands-on role that requires strong technical knowledge and excellent customer service skills. We cover a large geography, after you start in the office collecting parts and routes for the day, you will be on the road through the remainder of your shift. As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.

Requirements

At least three years of appliance repair experience
High school graduate or equivalent
Valid Driver's License with a clean record
Must be at least 18 years of age
Proficiency to navigate tablet-based technology
The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
Flexible and variable hours (no weekends)

Responsibilities

Accurately diagnose and repair appliances/equipment in the customer's home
Utilize schematics and technical manuals to troubleshoot problems
Cooperate with technical team and office staff and openly share information
Provide cost estimates for repairs/installations and collect payment from customers for work performed
Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
Complete invoices, work orders, daily route sheets, and weekly reports as required
Perform other duties as needed which may include cross-training in related positions