Appliance Repair Technician

Super Care Appliance Repair•Minneapolis, MN

1d•Onsite

About The Position

Super Care Appliance Repair is looking for an experienced Appliance Repair Technician to join our growing team. We are seeking a skilled, reliable, and professional technician who takes pride in quality work, communicates well with customers, and can diagnose and repair residential appliances efficiently throughout the Twin Cities metro area. As an Appliance Repair Technician, you will be responsible for diagnosing and repairing residential appliances in customers’ homes while providing excellent customer service. This position is a good fit for someone who is self-motivated, mechanically inclined, organized, and able to manage their schedule and responsibilities with minimal supervision.

Requirements

Minimum 1 year of appliance repair or apartment maintenance experience
High school diploma or equivalent
Valid driver’s license with a clean driving record
Must be at least 18 years old
Ability to use tablet-based technology
Ability to safely lift up to 50 pounds on a regular basis and up to 100 pounds occasionally with assistance
Ability to perform physical work, including bending, kneeling, crouching, lifting, and working in tight spaces
Availability to work at least 5 days per week

Nice To Haves

Ability to read wiring diagrams and schematics
Comfortable using a multimeter/voltmeter
Strong mechanical ability and experience using hand tools
Ability to disassemble and reassemble appliances properly
Understanding of basic electrical principles
Ability to troubleshoot and solve problems independently
Strong communication and customer service skills
Professional appearance and attitude
Strong work ethic, reliability, and attention to detail
Self-motivated and able to work independently
Weekend availability is optional

Responsibilities

Diagnose and repair residential appliances, including washers, dryers, refrigerators, ranges, ovens, microwaves, and dishwashers, and occasional HVAC units or handy tasks.
Communicate clearly with customers regarding diagnosis, repair options, pricing, and next steps
Provide accurate repair estimates and collect payment or payment information when required
Use tablet-based software to view job details, update job statuses, document findings, and upload photos and notes
Maintain a professional appearance and represent the company well in customers’ homes
Safely work with electrical, gas, and water connections
Keep company vehicle, tools, and parts organized
Follow company procedures for diagnostics, documentation, customer communication, and job completion