Appliance Repair Service Professional

Mr. Appliance of Macon • Byron, GA

10d • Onsite

About The Position

Mr. Appliance of Macon is looking for experienced appliance repair technicians who want to be part of a growing team and take the stress out of our customer’s lives that is caused by a broken appliance. This position is right for you if you are self-motivated, have a strong desire to strive to perfect your skills and appliance repair knowledge, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. As an Appliance Repair Technician with Mr. Appliance, you are a valued member of our team by providing excellent customer service to our customers and using your appliance repair expertise. A broken appliance can disrupt a family’s life – you can be a superhero by getting their appliance working again.

Requirements

• High school graduate or equivalent
• Valid driver’s license with a clean driving record
• Ability to pass a background and drug test
• Must be at least 18 years of age
• Must have experience in home appliances and customer service
• Ability to navigate tablet-based technology
• Ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on occasion without assistance
• Ability to perform strenuous work under varied circumstances including: lifting, stooping, reaching, standing, reaching with hands and arms, kneeling, crouching, crawling and climbing or balancing.
• Ability to communicate effectively and in a timely manner with customers and team members

Nice To Haves

• Previous experience of one year or more in appliance repair is a plus!
• An understanding of electrical and mechanical systems.
• Problem solving skills and the ability to think outside the box.
• Skilled in reading and understanding schematics and wiring diagrams

Responsibilities

• Accurately diagnoses and repair appliances/equipment in the customer’s home or business
• Provide cost estimates for repairs and collect payment for work performed using our state-of-the art mobile app
• Complete invoices and provide detailed notes at the conclusion of each service visit
• Ensure efficient use of company’s vehicle and equipment
• Perform other duties as needed which may include cross-training in related positions

Benefits

• Base pay is commensurate with experience and skill level.
• Training opportunities provided to enhance base pay.
• Commission and bonuses provided in addition to base salary based on personal performance.
• No weekends. We support a work-life balance and strive to maintain a M-F 8-5 work schedule
• Work with a great team with the support of the franchise network.
• Healthcare Stipend
• Paid leave with incremental increases based on work time.
• Ongoing training provided to include the opportunity to achieve Master Certified Appliance Technician
• We provide a company vehicle and iPad and access to specialty tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED