Appliance Outlet Sales Specialist

ADU • Halethorpe, MD

13h • Onsite

About The Position

Appliance Distributors Unlimited (ADU) is seeking a driven, customer-focused Outlet Sales Specialist to manage the day-to-day success of their outlet business and drive sales of outlet, display, open-box, clearance, and excess inventory. This is a hands-on, on-site role that combines sales, customer service, online marketing, inventory management, and operational coordination to ensure inventory is properly managed and sold in a timely and profitable manner. The ideal candidate is a proactive self-starter who takes ownership of the entire outlet sales process. They are equally comfortable helping customers, managing inventory, creating online listings, coordinating with warehouse and showroom teams, and identifying opportunities to improve sales and inventory turnover. This role creates opportunities and is passionate about delivering an exceptional customer experience.

Requirements

• Experience in sales, customer service, and operations/inventory management
• Strong communication, organization, and problem-solving skills
• Experience with Microsoft Office, Teams, inventory systems, and online product listings
• Self-motivated, accountable, and results-oriented, with a positive attitude and willingness to support team goals
• Comfortable working in an office, warehouse, and showroom environment
• Ability to build a trusting, strong, and professional working relationship with the showroom, logistics, and warehouse staff
• Positive attitude and willingness to jump in whenever needed to support the team's business and goals
• Strong sense of ownership and accountability
• Proven ability to build lasting customer relationships and deliver an exceptional customer experience
• Experience with Microsoft Office, Microsoft Teams, inventory systems, and online product listings
• Self-motivated, accountable, and results-oriented with a positive attitude
• Comfortable working in office, warehouse, and showroom environments
• Ability to build strong working relationships with showroom, logistics, warehouse, and operations teams
• Willingness to take ownership, identify opportunities, and drive results
• A proven go-getter who actively seeks sales opportunities rather than waiting for customers to come to them
• Passion for delivering an outstanding customer experience from initial inquiry through final sale

Responsibilities

• Serve as the primary point of contact for outlet, clearance, open-box, and display merchandise
• Deliver an exceptional customer experience from first inquiry through final sales and pickup/delivery
• Actively seek sales opportunities and build relationships with customers to drive revenue
• Manage the outlet inventory lifecycle, including product intake, inspection, pricing, and merchandising listing, sale, and disposition
• Respond to all online inquiries related to outlet, display, open-box, and clearance merchandise
• Collaborate with showroom personnel to identify and sell display inventory
• Proactively seek new customer bases for outlet and clearance merchandise
• Conduct outreach efforts to promote outlet inventory, event sales, and excess inventory
• Drive sales through phone calls, email, online postings, and in-person interactions
• Coordinate the removal of showroom display models
• Assign inventory to correct warehouse locations
• Ensure proper disposition of outlet, display, clearance, and excess inventory per company procedures
• Identify products requiring replacement parts, cosmetic repair
• Coordinate with showroom warehouse, purchasing, and operations teams to ensure inventory is properly managed and available for sale
• Identify opportunities to reduce aged inventory and audits, and adjust product movement as needed

Benefits

• Medical, Dental, and Vision Insurance (eligible after 60-days full time employment)
• 401(k) with Company Match up to 4% (eligible after 6 months)
• Paid time off accrued (PTO) (eligible after 90 days, 40-hour work week)
• Paid holidays after 90 days, including: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & the day after, Christmas Day & the day after

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed