APPLIANCE MECHANIC

Leisure World of Maryland•Silver Spring, MD

21d•Onsite

About The Position

Leisure World of Maryland Corporation (LWMC), the property management company for Leisure World of Maryland, a private, age-restricted community with 29 housing associations and 8,000 residents in Montgomery County, Maryland, is seeking a full-time Appliance Mechanic. This role involves the installation, service, and repair of major appliances in customers' homes within the Leisure World Community.

Requirements

Minimum of (3) years of experience in the installation, service, and repair of major appliances such as washers, dryers, refrigerators, ranges, dishwashers, gas and electric stoves, microwave ovens, and other home appliances in customer's home.
CFC certification and/or license in refrigerant, transition, and recovery required.
Current valid driver's license with a clean driving record.
High School Diploma or General Education Degree (GED).
Ability to service, repair, adjust, and test machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Ability to inspect the equipment, structures, or materials to identify the cause of errors or other problems or defects.
Knowledge of machines and tools including their designs, uses, repairs, and maintenance.
Knowledge and skill in hand tools and diagnostic equipment employed in maintenance and repair.
Ability to read and interpret documents such as schematics, safety rules, operating and maintenance instructions, and procedures manual.
Ability to write routine reports and fill out forms understandably and correctly.
Ability to maintain courteous, high-quality customer service and care.
Frequent lifting of materials, products, and equipment up to 100 pounds.
Ability to stand for extended periods of time.

Responsibilities

Refer to schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, defective wiring, etc.
Service and repair residential electrical and/or gas appliances such as clothes washers, dryers, refrigerators, and stoves.
Trace electrical circuits, following diagrams and conduct tests with circuit testers and other equipment to locate shorts and grounds.
Conserve, recover, and recycle refrigerants used in refrigeration systems.
Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers using hand tools.
Level washing machines and connect hoses to water pipes, using hand tools.
Observe and test the operation of appliances following installation, and make any initial installation adjustments that are necessary.
Assemble new or reconditioned appliances.
Take measurements to determine if appliances will fit in installation locations; perform minor carpentry work when necessary to ensure proper installation.
Clean and reinstall parts.
Disassemble appliances so that problems can be diagnosed and repairs can be made as applicable.
Light and adjust pilot lights on gas stoves, and examine valves and burners for leakage and specified flame.
Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
Reassemble units after repairs are made, making adjustments and cleaning and lubricating as needed.
Speak with a customer or refer to work orders to ascertain the nature of appliance malfunction.
Contact supervisor or office to receive assignments.
Instruct customers regarding the operation and care of appliances, and provide information such as emergency service numbers.
Complete work assignments/orders in a responsible, timely, and productive manner.
Maintain good working order of company vehicle including refueling as necessary and reporting any mechanical issues.
Maintain proper stock of parts used in on-site installation, maintenance, and repair of appliances in the company-provided vehicle.
Provide an estimate of repair cost to the resident as applicable and recommend whether appliance repair or replacement is a better choice.
Respond to emergency calls as required.
Understand LWMC/PPD Appliance pricing and generates appropriate customer invoice at the job site.
Record type and cost of maintenance or repair work.
Complete work orders on the job site and obtain customer signature at completion of the job.
Document all installed equipment making note of make, model, serial number, type of fuel, necessary test measurement, and picture as necessary.
Participate in company-provided training.