Full Time Appliance & Electronics Sales Associate

Leon's FurnitureCalgary, AB
Onsite

About The Position

Leon’s is currently looking for a self-motivated Full Time Appliance & Electronics Sales Associate who is enthusiastic, hardworking and driven towards success. The ideal candidates have a passion for technology and understand the importance of customer service and enhancing the overall customer experience. About Us: Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge. Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Requirements

  • Outstanding communication and interpersonal skills
  • Openness and approachability
  • Passion for technology and knowledge of electronics and appliances
  • Enthusiasm and passion for assisting customers and helping to understand their unique needs
  • Integrity and drive to succeed
  • Passion for continuous learning and self-development
  • A POSITIVE ATTITUDE!

Responsibilities

  • Greet customers warmly and assist them in finding the right appliances and electronics for their needs.
  • Build rapport with customers to understand their requirements and preferences.
  • Stay up to date with product features, benefits, and specifications to provide accurate information.
  • Demonstrate products effectively to highlight key features and usability.
  • Guide customers through the sales process, from product selection to finalizing purchases.
  • Offer tailored recommendations and upsell or cross-sell products when appropriate.
  • Ensure customers receive a positive and memorable shopping experience.
  • Handle questions, concerns, or objections professionally and efficiently.
  • Assist customers with order processing, delivery scheduling, and payment transactions.
  • Verify customer orders to ensure accuracy and satisfaction.
  • Work closely with colleagues to achieve store and department sales goals.
  • Maintain clean and visually appealing displays for appliances and electronics.
  • Address customer complaints or concerns promptly and escalate complex issues to management.
  • Offer troubleshooting advice for product-related questions or issues.
  • Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
  • Adhere to store policies, including safety guidelines and ethical sales practices.
  • Ensure compliance with warranty and return policies when assisting customers.
  • Performing various other duties, as assigned

Benefits

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • Continuous, quality education and training on our products and sales techniques
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