Appliance Delivery and Installation Associate

Ferguson Enterprises•New Hudson, MI

About The Position

Ferguson’s Installation Associates deliver, install, and remove a variety of appliances in commercial and residential settings. The role involves basic installation of gas and electric household appliances, with training available for custom appliance installations. Associates ensure appliances are undamaged, correctly installed to manufacturer specifications, and functioning properly. They provide courteous, high-quality service to builders, designers, and on-site customers, attend company-paid training and certification seminars, and perform driver duties and responsibilities. The position offers a Monday through Friday schedule from 7 a.m. to 4 p.m., with overtime as needed. Ferguson describes itself as a family-friendly company offering work/life balance, paid training, benefits, and opportunities for professional and financial growth.

Requirements

  • Valid state-issued driver's license.
  • Valid Chauffeurs license.
  • Must be at least 21 years of age.
  • Must currently have, acquire, and/or maintain a valid DOT Medical card to meet driver requirements.
  • Ability, with lifting equipment such as a stair climber, oven lifts, and/or air sled, to lift objects weighing 70+ pounds frequently and 90+ pounds occasionally.
  • Ability to provide “white glove service” to customers.
  • Excellent customer service skills.
  • Mechanical skills and willingness to learn.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Pre-employment drug and background screening required.

Nice To Haves

  • At least 1 year of Appliance Delivery & Installation Service experience is preferred.

Responsibilities

  • Perform basic appliance installations and learn custom appliance installations through provided training.
  • Handle and install basic gas and electric household appliances, including washers, dryers, ranges, and refrigerators.
  • Ensure installed appliances are damage-free, installed according to manufacturer specifications, and fully functional.
  • Interact courteously and professionally with builders, designers, and on-site customers.
  • Attend company-paid installation training seminars and certifications to stay current on product changes.
  • Perform driver duties and responsibilities.

Benefits

  • Competitive compensation
  • Incentive bonus potential
  • Safe Driver incentive
  • Medical, dental, vision, disability, and life insurance
  • Wellness programs
  • 401(k) retirement savings plan with company match
  • Paid time off, including vacation, sick, personal, and holiday leave
  • Paid parental leave
  • Employee Assistance Programs
  • Associate discounts
  • Community involvement opportunities
  • Professional and financial growth and advancement opportunities
  • Company-paid installation training and certifications
  • Mental health coverage
  • Gender-affirming and family-building benefits
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