Appliance Delivery and Installation Associate

FERGUSON•Pittsburgh, PA

7d•$19 - $29•Onsite

About The Position

Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths. Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

Requirements

Prior experience with construction, kitchen, plumbing or home appliance products or installations required.
With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.
Excellent customer service and communication skills
Document detailed job notes in a clear and concise way
Ability to read and understand product specifications and project plans is highly preferred
Outstanding attention to detail and ability to coordinate and prioritize work
Organization, time management, and problem solving skills
Self-starter, critical thinker, and self-sufficient
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)
Pre-employment drug and background screening required

Nice To Haves

Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers

Responsibilities

Provide support to the other installation teams
Observe installations and provide feedback as part of the installers ongoing training
Help resolve claims and customer issues
Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.
Maintain accountability for the cleanliness and organization of the company trucks.
Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
Partner with Area Installation Manager to implement constructive ideas for improvement of the program
Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed