Appliance Delivery and Installation Associate

FERGUSON•Pittsburgh, PA

1d•$19 - $29•Onsite

About The Position

Ferguson is seeking an Appliance Delivery and Installation Associate to deliver, install, and remove a wide variety of appliances in commercial and residential settings. This is a family-friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths. Ferguson has approximately 36,000 associates across 1,700 locations and is committed to building something meaningful.

Requirements

Prior experience with construction, kitchen, plumbing or home appliance products or installations required
Valid state issued license is required
Must be at least 21 years of age
Must currently, have, acquire, and/or maintain a valid DOT Medical card in order to meet driver requirements
With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.
Excellent customer service and communication skills
Document detailed job notes in a clear and concise way
Organization, time management, and problem solving skills
Self-starter, critical thinker, and self-sufficient
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)
Pre-employment drug and background screening required

Nice To Haves

Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers
Ability to read and understand product specifications and project plans is highly preferred

Responsibilities

Perform basic appliance installation and possess the desire to learn custom appliance installations - training provided.
Observe installations and provide feedback as part of the installers ongoing training
Help resolve claims and customer issues
Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders
Maintain accountability for the cleanliness and organization of the company trucks.
Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
Be responsible for providing driver duties and responsibilities
Partner with Area Installation Manager to implement constructive ideas for improvement of the program
Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed