Appliance and Refrigeration Repair Technician

TransformCo • Sterling Heights, MI

7d • $18 - $30 • Onsite

About The Position

This role is for an Appliance and Refrigeration Repair Technician. It is ideal for individuals who enjoy problem-solving, fixing things, helping others, and being on the move. Technicians visit customers' homes daily to diagnose and repair various home appliances, aiming to provide excellent customer experiences and value-added solutions. The role involves maintaining a company truck, managing parts, and performing other assigned duties.

Requirements

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances preferred

Responsibilities

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Benefits

• Comprehensive set of medical, dental, and vision benefits
• Employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan (up to $4,000 annually towards dependent tier health coverage)
• 401k match (100% on the first 3% of salary)
• Opportunity to earn additional performance bonuses & sales incentives
• Year-round work
• Expert training program
• Peer mentoring (onboarding buddy and mentor technicians)
• Career advancement opportunities
• Company vehicle provided
• Uniforms provided
• Specialty tools provided
• Mobile phone provided
• Industry-leading app that eliminates paperwork and provides technical support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED