Apple/macOS SME - Washington, DC

Connexus Hub • Washington, DC, DC

3d • $110,000 - $150,000 • Onsite

About The Position

Connexus Hub is seeking an Apple/macOS Subject Matter Expert (SME) to support enterprise service desk and endpoint engineering for a federal client in Washington, DC. This is a full-time, on-site position requiring Public Trust (Tier 2) clearance.

Requirements

• 8+ years of experience in IT, endpoint engineering, or cybersecurity.
• Deep macOS administration and support expertise; hands-on with MDM (Jamf or equivalent).
• Strong service desk / customer support skills and clear communication.
• Public Trust (Tier 2) eligibility; ability to obtain client network access.

Nice To Haves

• Apple certifications (ACMT/ACSP) and/or Jamf certification.

Responsibilities

• Provide subject-matter expertise for Apple/macOS endpoint management, configuration, deployment, and support within an enterprise service desk environment.
• Troubleshoot and resolve macOS device, application, and integration issues; support end users.
• Administer macOS device management (MDM), e.g., Jamf, including imaging, configuration profiles, patching, and security/compliance baselines.
• Collaborate with Microsoft/Windows, cloud, and cybersecurity teams to maintain a secure, reliable endpoint environment.
• Document procedures and contribute to continuous service improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed