Senior Apple Desktop Engineer - Hybrid

Cedars-Sinai•Los Angeles, CA

11d•$98,000 - $142,000•Hybrid

About The Position

Cedars-Sinai is a leading healthcare organization recently recognized as one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work. They have also received the prestigious "CHIME Digital Health Most Wired" recognition at Level 10, highlighting their excellence in healthtech, particularly in infrastructure, interoperability, and population health innovation. Cedars-Sinai prides itself on hiring dedicated employees who reflect the diverse community they serve, fostering an inclusive environment that drives innovation and the gold standard of patient care.

Requirements

Must currently live in Los Angeles area or willing to relocate to LA area for onsite requirements.

Responsibilities

Responsible for the lifecycle management, development, testing, and enterprise management of Apple enterprise administrative and clinical devices.
Development, testing, and maintenance of kiosk and administrative OS images, and software packaging.
Design, maintenance, and operation of systems supporting infrastructure management and integration, Apple and iOS MDM, remote management tools, software delivery, and enterprise scale OS servicing (operating system and application software).
Development of standards for workstations (hardware, operating system, and core applications).
Development of deployment and troubleshooting standards.
Creates and tests yearly OS configurations for Apple and administrative clinical devices and prepares them for distribution.
Provide third level support for helpdesk, tier 1, and tier 2 primarily for administrative and clinical kiosks.
Administer, maintain systems responsible for system security compliance and lifecycle management.
Prepares and tests software packages for remote distribution for clinical devices, kiosks and administrative systems.
Administers systems associated with Integration – Imprivata, Epic and Printing etc.
Administers and monitors remote software delivery processes, and assists EIS deployment staff.
Administers desktop administration tools for enterprise desktop management such as MDM’s (Airwatch, JAMF Pro) and SCCM.
Assesses and design configurations for computers and peripheral configuration for integration into health system applications.
Creates system documentation and procedures for operating system configuration, client application installation, remote deployment, imaging, peripheral setup, etc.
Responsible for monitoring and/or mentoring the work of phone support, tier 1 and tier 2.
Functions as a technical resource to other EIS staff as well as other departmental application and system managers.
Provides after-hours support via the Help Desk as part of an on-call rotation.
Familiar with, complies with, and implements enterprise policies for security and confidentiality.
May participate in multidisciplinary requirements definition and vendor selection teams.