Appian Developer - Software & Data Management

City of New York•New York, NY

3d•Hybrid

About The Position

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently. The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems. FIT is seeking an experienced Appian Software Developer with a focus on maintaining the Appian Platform and Data while building feature-rich applications using the Appian Platform to deliver exceptional user experiences. The ideal candidate will be an integral part of a dedicated technology team, contributing to the development of high-quality software through designing, coding, and testing new applications in a collaborative environment that aligns technical efforts with business goals. The candidate will also be responsible for ensuring the successful delivery of applications built on low-code platforms. This position reports to the Director of Parking and Collections.

Requirements

A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or, Education and/or experience which is equivalent to '1' above.
Experience with Appian Platform administration and maintenance.
Experience configuring, documenting, and maintaining Appian Infrastructure and environment settings.
Experience with Appian security roles, Authentication (SSO, LDAP, SAML, OAuth).
Experience designing, developing, and deploying applications using Appian Platform tools (Process Models, Record Actions, Rules, Expressions, SAIL, Data Fabric, Process HQ).
Experience monitoring system health, capacity planning, and platform performance metrics.
Experience with Appian platform upgrades, patching, and maintenance.
Experience supporting CI/CD processes and deployment automation for Appian applications.
Experience supporting integrations with enterprise systems, APIs, databases, and cloud services.
Experience connecting Appian applications with external enterprise systems and databases using REST/SOAP APIs and connected systems.
Experience testing and debugging front-end applications.

Nice To Haves

Experience with AWS S3.
Experience with low-code/no-code platforms.
Experience with architectural design of low-code applications.
Experience with building automation to prevent problem recurrence.
Experience crosstraining software developers and performing code reviews.

Responsibilities

Administer and maintain the Appian Platform and Data across development, test, staging, and production environments on Appian Cloud and AWS S3.
Configure, document, and maintain Appian Infrastructure and environment settings, User access and security roles, Authentication (SSO, LDAP, SAML, OAuth), and monitoring and alerting.
Design, develop, and deploy enterprise-grade, highly integrated, complex applications using low-code platform solutions such as Appian, utilizing out-of-the-box tools like Process Models, Record Actions, Rules, Expressions, SAIL, Data Fabric, and Process HQ.
Collaborate with developers, architects, and business stakeholders.
Monitor system health, capacity planning, and platform performance metrics.
Establish and enforce governance standards, operational procedures, and best practices.
Provide administration and operational support for additional low-code/no-code platforms where applicable.
Perform Appian platform and other configuration item upgrades, patching, maintenance, and high-availability configurations.
Support CI/CD processes and deployment automation for Appian applications.
Support integrations with enterprise systems, APIs, databases, and cloud services.
Contribute to the architectural design and development of complex low-code applications, ensuring they are scalable, reliable, secure, and aligned with DOF’s business objectives.
Build automation to prevent problem recurrence and promote a “quality-first” culture.
Crosstrain software developers on the team, sharing best practices and fostering a culture of learning and growth.
Perform application and code reviews, providing constructive feedback on quality, design, and implementation.
Connect Appian applications with external enterprise systems and databases using REST/SOAP APIs and connected systems.
Test and debug front-end applications to ensure cross-browser compatibility, responsiveness, and performance optimization.