Appian Developer - Software & Data Management

City of New York•New York, NY
•Hybrid

About The Position

The NYC Department of Finance (DOF) seeks an experienced Appian Software Developer to maintain the Appian Platform and Data and build feature-rich applications that provide exceptional user experiences. The developer will contribute hands-on design, coding, and testing of high-quality software in a collaborative environment that aligns technical work with business goals, and will help ensure successful delivery of applications built on low-code platforms. The position is within DOF’s Finance Information Technology Division, which designs, builds, and supports the department’s technology systems and delivers IT solutions for tax-related payment programs and other city services. The selected candidate reports to the Director of Parking and Collections. The role may be eligible for remote work up to two days per week under the City’s Remote Work Pilot Program.

Requirements

  • A bachelor's degree from an accredited college and four years of satisfactory full-time experience related to the position; or equivalent education and/or experience.
  • Experience related to the areas required by the position.

Responsibilities

  • Administer and maintain Appian Platform and Data across development, test, staging, and production environments on Appian Cloud and AWS S3.
  • Configure, document, and maintain Appian infrastructure and environment settings, user access and security roles, authentication, monitoring, and alerting.
  • Design, develop, and deploy enterprise-grade, highly integrated applications using low-code platforms, including Appian tools such as Process Models, Record Actions, Rules, Expressions, SAIL, Data Fabric, and Process HQ.
  • Collaborate with developers, architects, and business stakeholders.
  • Monitor system health, capacity, and platform performance metrics.
  • Establish and enforce governance standards, operational procedures, and best practices.
  • Provide administration and operational support for other low-code/no-code platforms where applicable.
  • Perform Appian platform and other configuration-item upgrades, patching, and maintenance, and maintain high-availability configurations.
  • Support CI/CD processes and deployment automation for Appian applications.
  • Support integrations with enterprise systems, APIs, databases, and cloud services.
  • Contribute to architectural design and development of complex low-code applications, ensuring they are scalable, reliable, secure, and aligned with DOF business objectives.
  • Build automation to prevent recurrence of problems and promote a quality-first culture.
  • Cross-train software developers and share best practices.
  • Perform application and code reviews, providing constructive feedback on quality, design, and implementation.
  • Connect Appian applications with external enterprise systems and databases using REST/SOAP APIs and connected systems.
  • Test and debug front-end applications for cross-browser compatibility, responsiveness, and performance optimization.
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