About The Position

The Appeals Support Specialist will be responsible for managing and processing appeals documentation. This role involves prioritizing workload, accurately recording information, ordering documentation from external stakeholders, indexing documentation, and creating case files within the OnBase system. The specialist will also communicate with management regarding process improvements or trends. This is a temporary 6-month role with training provided and is 100% remote.

Requirements

  • High School Diploma or GED
  • 6 months’ work-related experience
  • Basic computer, keyboarding, and data entry skills
  • Attention to detail
  • Ability to multi-task and adapt to change
  • Experience with Microsoft Office applications and Outlook

Nice To Haves

  • Medicare, DME experience

Responsibilities

  • Prioritizes and reprioritizes workload while managing time effectively.
  • Accurately and confidentially records documents and other information using OnBase, the shared system and/or MAS.
  • Orders documentation from external stakeholders.
  • Indexes documentation within OnBase.
  • Creates and uploads case files in OnBase to ensure accurate reporting.
  • Communicates with management regarding process improvements or trends.

Benefits

  • 401(k) and company match
  • PTO that grows the longer you stay
  • Health, Vision, Dental
  • Company provided Life Insurance and Voluntary Life Insurance
  • Short Term Disability and Long Term Disability
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