Appeals Representative

UnitedHealth Group•Minneapolis, MN

20h•$18 - $32•Remote

About The Position

This position is Remote in Pacific, Mountain, or Central Standard Time. You will have the flexibility to work remotely as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of data entry experience in a related environment (i.e., office, administrative, clerical, call center, medical claims, etc.) using computers as the primary job tool
1+ years of experience working in a remote environment
Experience with computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar management)
Typing skills with a high level of speed and accuracy; ability to complete large volumes of data entry with minimal errors
Ability to work any of our shift schedules during our normal business hours of 7:00 AM - 5:00 PM MST from Monday - Friday, including the flexibility to work occasional overtime based on business need
Reside within Pacific, Mountain, or Central Standard Time
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Strong time management skills with the ability to prioritize tasks and meet deadlines independently
Strong written communication skills including advanced skills in grammar and spelling
Exceptional attention to detail, particularly in written communication and data entry tasks
Consistently meets goals and expectations through effective planning and organization
Demonstrates self - awareness and adaptability in response to feedback and changing priorities
Upholds a high standard of professionalism, reliability, and personal responsibility
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Candidates are required to pass a drug test before beginning employment.