Apparel Sales Associate - Fairway Styles

Worldwide Golf•Santa Ana, CA

23h•Onsite

About The Position

Fairway Styles has launched its first physical location, bringing its elevated online experience to life within Roger Dunn Golf Shops in Santa Ana, CA. This unique retail concept blends golf culture with premium fashion, offering customers a chance to explore high-quality golf apparel up close. As an Apparel Sales Associate, you will be instrumental in delivering a high-touch, boutique-style shopping experience. Your role involves engaging customers in conversations about golf and fashion, providing personalized styling advice, and maintaining an impeccably merchandised store environment. You will act as a brand ambassador, uphold the company's "Sure No Problem" philosophy of putting the customer first, and contribute to a memorable shopping experience.

Requirements

Ability to spend work time standing or moving about the departments within the store.
Physical activities include bending, stooping, lifting (up to 15 pounds), carrying, walking and/or reaching on a frequent basis.
Ability to work varied hours/days as business dictates, including openness to working weekends.

Nice To Haves

1+ years of experience in apparel sales, retail styling, or customer-facing roles is preferred (entry-level candidates will also be considered!).
Golf knowledge/background is a plus but not required.

Responsibilities

Deliver exceptional, personalized customer service that reflects the luxury positioning of Fairway Styles.
Act as a brand ambassador for premium golf apparel lines, staying up-to-date on the latest product launches and fashion trends.
Provide expert styling advice and wardrobe recommendations tailored to individual customer preferences and golf needs.
Ensure that the Fairway Styles space is always visually appealing, well-stocked, and merchandised to brand standards.
Process and manage in-person returns of e-commerce orders with professionalism and efficiency.
Research merchandise availability via computer database; requisitioning merchandise from stockroom and taking inventory of stock where needed.
Maintain database and file shipping/receiving records for the department.
Partner with the corporate marketing team by supporting in-store promotions, campaigns, and content creation initiatives as needed.
Build lasting customer relationships to encourage repeat visits and brand loyalty.
Maintain accurate knowledge of store policies, product features, pricing, and availability.
Once fully trained, recognize and suggest ways to improve processes.
Perform any other duties as assigned by management.