Apparel & Promotional Product Development Coordinator
About The Position
A to Z Media is seeking a detail-oriented Apparel & Promotional Product Development Coordinator. In this role, you will serve as the operational backbone of our merchandise department, executing and tracking product development, logistics, and vendor coordination for a diverse roster of music and brand clients. This role will focus on the seamless execution of merchandise programs, from initial start to final delivery. This role is ideal for a proactive, highly organized individual with a passion for music who thrives on cross-functional collaboration, precise timeline management, and hands-on problem solving.
Requirements
- 2 - 4 years of relevant experience in product coordination, apparel production, account management, or merchandise operations.
- Proven ability to handle multiple competing priorities simultaneously in a fast-paced, deadline-driven environment.
- Exceptional written and verbal communication skills, with the ability to collaborate effectively with both business executives and creative artists/managers.
- High comfort level working in a dynamic environment, with a "can-do" attitude and a knack for proactive problem-solving.
- Extreme Attention to Detail: inherent focus on follow-through, database accuracy, and order precision.
- Cross-Functional Collaboration: ability to act as a seamless bridge between sales, art, logistics, accounting, and external partners.
- Logistical Aptitude: understanding of shipping, tracking, warehousing, and production workflows.
- Creative Alignment: a strong eye for product quality and design, combined with a genuine passion for music culture and artist branding.
Nice To Haves
- Direct experience working within an apparel, promotional products, or music merchandise environment is highly preferred.
Responsibilities
- Manage the day-to-day product lifecycle, tracking items through the design, proofing, manufacturing, and final delivery stages.
- Work closely with the internal Art Department to route design assets and proofs, ensuring client approvals are secured and accurate.
- Maintain an up-to-date production calendar and generate weekly status reports to ensure all open projects stay on schedule.
- Monitor pre-production samples for quality issues, coordinate client approvals, and flag any discrepancies immediately.
- Serve as a point of contact for our global vendor network to secure pricing, proofs, production timelines, and shipping methods.
- Issue accurate Purchase Orders (POs) to vendors, confirm receipt, and monitor vendor portals for completion dates.
- Assist in researching and vetting new vendors and manufacturers to expand apparel and promotional product options.
- Maintain regular, clear communication (via email, Slack, Zoom, and phone) with clients, managers, and sales teams regarding job statuses.
- Assist in compiling internal pitch decks and monthly recaps showcasing newly developed products.
- Act as a responsive point of contact for client claims, following established procedures to correct production or delivery errors swiftly.
- Maintain accurate and real-time records of milestones, production notes, and shipping details within our custom database.
- Generate and issue accurate client invoices upon project completion; coordinate VAT and domestic sales tax billing with the finance team.
- Liaise with the warehouse team to coordinate incoming shipments, pickups, physical inventory counts, and product reworks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
