Apparel & Footwear Department Manager [FNR]

JAX Mercantile Co.•Fort Collins, CO

4d•Onsite

About The Position

JAX Mercantile is looking for a hands-on Department Manager for our Work & Western Wear Department in North Fort Collins at our Farm & Ranch store. Share your enthusiasm for finding clothes and shoes that are functional and look great! Be one of the first people to see new product lines from our brands! Product training, pro-deals, and our employee discount mean you can try out items in order to increase your knowledge and provide expert opinions to our customers. Join our local, family-owned company and lead a team outfitting our customers who work hard so they can get outside and have fun! Our Department Manager is responsible for providing outstanding customer service. The role supports overall department operations by providing employee orientation and development, scheduling coverage, managing performance, leading by example when assisting customers and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, managing inventory, stocking, and organizing the department. Additional tasks include: Creating schedules two weeks in advance Ensuring coverage by working with employees or stepping up fill gaps when necessary Providing honest and informative answers about our products Addressing loss prevention concerns Participating in inventory responsibilities Assembling new stock Maintaining a clean and well-stocked area Complete record-keeping and creating reports Completes special orders Coordinates with others to plan for sales and promotions Ensure proper documentation and pricing of products Works to engage and inspire teamwork with department employees

Requirements

Experienced in retail management
Willing to pitch-in and help
Well-organized
Takes initiative
Communicates well
Has an engaging and positive approach to customer service
Previous retail experience required
Prior top-notch customer service experience
Prior retail lead or supervisory experience
Comfort and adaptability with learning new technology or computer systems
Ability to be flexible and work retail hours
Engaging and positive
Effective trouble-shooting skills
Ability to present and maintain a professional demeanor
Must be available at least one weekend day
Flexible availability required

Nice To Haves

Interest, knowledge, or experience in Work & Western wear clothing and footwear is preferred

Responsibilities

Providing outstanding customer service
Supporting overall department operations
Providing employee orientation and development
Scheduling coverage
Managing performance
Leading by example when assisting customers
Finding ways to improve the service provided by JAX
Coordinating with the buyers team to provide feedback on products
Visual merchandising with product displays
Managing inventory
Stocking and organizing the department
Creating schedules two weeks in advance
Ensuring coverage by working with employees or stepping up to fill gaps when necessary
Providing honest and informative answers about our products
Addressing loss prevention concerns
Participating in inventory responsibilities
Assembling new stock
Maintaining a clean and well-stocked area
Completing record-keeping and creating reports
Completing special orders
Coordinating with others to plan for sales and promotions
Ensuring proper documentation and pricing of products
Working to engage and inspire teamwork with department employees