App Store Review Specialist

Apple

19h • Onsite

About The Position

Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally. The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful.

Requirements

• Language proficiency in English and one of the listed: Chinese / Vietnamese, as this role will frequently be supporting language-specific apps.
• Able to commit to weekly Sundays through Thursdays
• Experience with content review or similar environment.
• Ability to identify changes to apps between submissions, with a keen attention to detail.
• Excellent judgment and integrity, with the ability to make timely and sound decisions.
• Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality.
• Comfortable reviewing a consistently high volume of apps daily.
• Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented.
• Excellent writing and interpersonal skills.
• Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community.

Responsibilities

• Understand, support, and improve the App Review process.
• Determine whether apps are reliable, perform as expected, and are free of offensive material.
• Screen every app assigned based on a set of technical, content, and design criteria.
• Quickly scan app concepts and identify recent app updates changes to assess app complexity.
• Work independently and as part of a team, and remain flexible to the needs of the business.
• Communicate clearly and provide regular feedback to developers.
• Collaborate with team members and share suggestions on business and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed