App Review Specialist, Chinese Language

Apple • Sunnyvale, CA

12d • Onsite

About The Position

The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally. The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. Through our training process, you will be an expert in understanding, supporting, and improving the App Review process. As a trained specialist, you will demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material. You will screen every app assigned to you based on a set of technical, content, and design criteria. You will quickly scan app concepts and identify recent app updates changes to assess app complexity. You will work independently and as part of a team, and remain flexible to the needs of the business. You will communicate clearly and provide regular feedback to developers. You will collaborate with team members and share suggestions on business and process improvements.

Requirements

• Fluency in English and Chinese.
• Experience with content review or similar environment.
• Ability to identify changes to apps between submissions, with a keen attention to detail.
• Excellent judgment and integrity, with the ability to make timely and sound decisions.
• Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality.
• Comfortable reviewing a consistently high volume of apps daily.
• Thorough knowledge of Apple platforms.
• Committed to our vision to support the developer community.

Nice To Haves

• Demonstrates critical thinking.
• Demonstrates integrity.
• Acute attention to detail.
• Passionate about providing outstanding customer service.
• Positive attitude that is upbeat, adaptable, and results oriented.
• Excellent writing and interpersonal skills.

Responsibilities

• Qualifying third-party applications to ensure safety for app users and a place for developers to thrive.
• Determining whether apps are reliable, perform as expected, and are free of offensive material.
• Screening every app assigned based on a set of technical, content, and design criteria.
• Quickly scanning app concepts and identifying recent app updates changes to assess app complexity.
• Communicating clearly and providing regular feedback to developers.
• Collaborating with team members and sharing suggestions on business and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed