App Product Owner

Snipes•Bensalem, PA

12h•Hybrid

About The Position

SNIPES is seeking a motivated, detail-oriented App Product Owner to lead our mobile app as a standalone product. The app is a fast-growing share of our ecommerce business, powered in large part by our loyalty program, and this role owns its roadmap, backlog, and day-to-day direction independent of our website. You’ll be the single point of ownership when priorities from loyalty, ecommerce, and customer experience compete for app development capacity — exercising strong independent judgment, prioritizing work by business impact, and driving product decisions grounded in customer needs and measurable outcomes.

Requirements

Bachelor’s degree in Business, Marketing, Information Systems, Computer Science, or a related field, or equivalent work experience.
4–6 years of experience in a product owner, product manager, or business analyst role in retail, eCommerce, or direct-to-consumer digital
Demonstrated product ownership experience: backlog management, roadmap prioritization, and resolving competing stakeholder demands
Experience managing a vendor or platform partner relationship, including commercial and contract dynamics
Familiarity with Agile methodologies and experience participating in Agile ceremonies
Comfort with app analytics and performance data (e.g., mobile analytics platforms, session-level reporting) to interpret user behavior and inform roadmap decisions
Experience owning or supporting a consumer mobile app, including familiarity with app store release and review processes
Excellent written and verbal communication skills, with the ability to translate business needs into clear user stories and acceptance criteria
Comfortable collaborating with cross-functional teams including UX, engineering, QA, customer service, and loyalty
Enough technical fluency to evaluate platform tradeoffs and work credibly with engineering partners, including a general understanding of how app experiences interact with back-end systems such as commerce platforms, OMS, loyalty, or third-party services
Highly organized, detail-oriented, and able to manage multiple concurrent priorities in a fast-paced environment
Strong strategic prioritization skills: demonstrated ability to evaluate competing requests by business impact, articulate clear “what” and “why” in user stories, and keep focus on end-user needs over technical implementation details

Nice To Haves

Prior experience with a loyalty or membership program (strongly preferred)
Proficiency with tools such as Jira, Confluence, Microsoft Office, and/or Lucidchart
Experience using analytics tools such as Google Analytics (GA4) or mobile analytics platforms to assess performance and inform prioritization
Familiarity with front-end development concepts and UX/UI design principles, including the ability to evaluate wireframes, provide meaningful design feedback, and communicate effectively with designers and engineers

Responsibilities

Own and prioritize the app product roadmap and backlog — from ideation and requirements through execution
Manage our mobile platform vendor relationship day to day — scoping development priorities, contract terms, and build-versus-buy decisions as the app evolves
Support the relationship with our loyalty and rewards platform provider, translating program mechanics into app requirements
Make and defend scope tradeoffs with stakeholders across digital, loyalty, customer experience, and technology teams, representing the app’s priorities in cross-functional planning
Drive app features that improve engagement, conversion, retention, and purchase frequency
Partner with analytics to measure app performance and make the business case for app investment with data
Participate in key Agile ceremonies and coordinate UAT, validating functionality against business requirements
Provide clear, proactive updates to stakeholders on progress, risks, and opportunities