App Manager - Corporate Applications

Shirley Ryan AbilityLab•Chicago, IL

6d•Hybrid

About The Position

The Applications Manager – Corporate Applications will manage a team of Business Application Analysts to design, develop/configure, implement, integrate and support SRAlab's software systems. Plans, directs, and coordinates activities of systems projects to ensure project and SRAlab goals are accomplished. Manages applications team to support SRAlab's information systems, ensuring system issues are resolved. The Applications Manager – Corporate Applications will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Applications Manager – Corporate Applications will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Requirements

Bachelor’s degree in Information Systems (e.g., Computer Science), Business Administration, or a related field.
5+ years of experience managing business applications required, preferably in a healthcare environment.
Experience implementing and/or supporting ERP or HRMS applications.
Experience managing and/or supporting Workday and/or UKG products.
Demonstrated project and process management skills.
Strategic orientation to establish a vision and act with the broader benefit of SRAlab in mind.
Achievement orientation with commitment to high standards of excellence and innovation.
Understanding of and experience with application lifecycle and development methodologies.
Deep analytical and financial skills to prioritize the team's work, quantify project costs and benefits, and make trade-offs while implementing IT Corporate software systems.
Strong ability to communicate with a broad set of individuals, including SRAlab executives, Corporate staff, subordinate staff, and technical staff.
Solid judgment and strong problem solving skills.
Strong sense of ownership and accountability to manage the scope of responsibilities.
Experience with the delivery of superior customer service.
Flexibility and adaptability to meet the shifting needs of SRAlab.
Relationship building skills to forge connections with SRAlab employees and 3rd parties.
Personal development skills to pursue and continuously improve leadership skills.

Responsibilities

Manage day-to-day activities of Information Technology staff to set priorities and optimizes Corporate Applications in collaboration with IT and Operational Leadership.
Understand technology trends and government initiatives related to healthcare and business operations.
Oversee SRAlab's Workday application systems through the full system lifecycle.
Work closely with the Director of Corporate Applications and operational peers to develop the Corporate Systems Information Strategic Plan.
Interface with leadership to identify business and system needs to support overall operations of the lines of services supported.
Interview, select, counsel, mentor, and evaluate performance of direct reports and related resources.
Maintain confidentiality of clinical and personnel information in keeping with policies of Shirley Ryan AbilityLab.
Demonstrate effective problem solving and willingness to adapt to a changing environment.
Maintain open, productive communication with the IT Leadership and representatives throughout the organization.
Conduct regular meetings with staff and operational counterparts to ensure timely, relevant dissemination of information, identification of concerns, and active problem solving of pertinent issues.
Promote and maintains positive, productive partnerships inter- and intradepartmental to encourage effective collaboration.
Provides consultation related to processes and information systems.
Manage projects utilizing the standard project management methodologies, monitors systems, analyzes processes, evaluates outcomes, and recommends revisions.
Ensure that appropriate systems are in place to support corporate staff.
Responsible for contributing to the development of short and long range goals consistent with the mission, vision, and values.
Integrate appropriate business and IT practice standards when planning and implementing systems.
Participate in the development and revises policies and procedures related to corporate systems.
Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.