API LLM Integration / ReactJS Engineer - Hybrid

NTT DATA ServicesSanta Clara, CA
$87,952 - $122,156Hybrid

About The Position

This API LLM Integration Engineer will work with our AI team, software engineers, and business stakeholders to create AI-driven solutions that meet our company’s business needs and goals.

Requirements

  • 3+ years of experience AI and related domains
  • 3+ years of experience conceptualizing and architecting the target environment for AI solutions
  • 5+ years hands-on development experience using React JS, especially core concepts/philosophies of developing with React and front-end frameworks in general
  • 5+ years ReactJS and Typescript experience
  • Comfortable with VCS using Git, and other standard engineering workflows
  • Understanding of LLMs and writing API integrations in Typescript
  • 3+ years of experience supporting professional services sales cycle including proposal development, RFP responses, and account expansion initiatives
  • Bachelors in Computer Science or equivalent work experience
  • Must reside in the US

Nice To Haves

  • Project lead experience with a global team
  • Relevant certifications in AI domains

Responsibilities

  • Designing, developing, and implementing AI models
  • Analyzing and improving existing AI architectures
  • Researching and implementing new AI technologies and methodologies
  • Working with data scientists and other stakeholders to understand business needs and goals
  • Ensuring the AI systems are aligned with the company’s business strategy
  • Providing expertise and guidance on AI capabilities and systems
  • Ensuring that all AI initiatives follow compliance and regulatory requirements
  • Collaborating with other teams to implement and improve AI functionality
  • Build AI agent from scratch using product requirements
  • Developing the agent, testing different scenarios including knowledge retrieval and support journeys, and writing simulation tests
  • Interfacing directly with the client in a product capacity, ensuring that the agent is meeting their needs and can connect to all necessary APIs/databases to do its job
  • Review live conversations and client feedback, using the experience manager
  • Identifying negative conversations using evaluation tools, creating issues for bad conversations, receiving issues from the client, and so on
  • Regularly checking in, making improvements, evaluating metrics
  • Hands-On React development lifecycle and component lifecycle

Benefits

  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
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