Apartment Service Technician (Maintenance)

Stoa Group • Baton Rouge, LA

1d • Onsite

About The Position

Stoa Group is seeking a full-time Service Technician (Maintenance) to join our team. Stoa Group is nationally ranked #5 best places to work in multifamily and is recognized as National Apartment Association (NAA) Top Employers; we pride ourselves on having a great company culture where we put our employees first. Service Technicians are a key part of each community's success. As a Service Technician on our property, you will work with our property management team to provide exceptional service to residents. They are our repair experts who provide the technical know-how behind each apartment community. From HVAC to plumbing to a fresh coat of paint, Service Technicians have a hand in every apartment and every resident's satisfaction. Service Technicians are personable, technically skilled individuals with a keen eye for detail, an ability to learn new skills quickly, a curiosity for how things work, and a passion for working with their hands. This is an entry-level experience and a promotable role for the right candidate who is also interested in obtaining their HVAC.

Requirements

• Solid understanding of general maintenance and technology.
• Ability to learn new skills quickly.
• Ability to communicate clearly with residents and teammates regarding repair timelines and processes.
• Ability to work as a team player.
• Proactive approach to performing regular maintenance to avoid emergencies.
• Personable demeanor, respectful, and pleasant to engage with.
• Ability to remain levelheaded during maintenance emergencies and find solutions.
• Motivated to invest extra energy to reach goals.
• Solution-oriented and follow through on commitments.
• Organized and flexible, able to juggle multiple priorities and interactions smoothly.

Nice To Haves

• Interest in obtaining HVAC certification.

Responsibilities

• Repair and maintain all plumbing, electrical, appliance, carpentry, and painting needs of the community.
• Build rapport with residents by making positive connections, offering a smile and a greeting, and chatting as you make repairs in their homes.
• Respond to service requests by collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
• Monitor apartment vacancies daily and initiate the turnover process with painting, cleaning, and repairing.
• Tend to preventive maintenance by safeguarding equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.
• Walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed