Apartment Maintenance Technician - The Elm

AIR Communities•Bethesda, MD

3d•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Technician for The Elm in Bethesda, Maryland. In this role, you'll help deliver an exceptional resident experience by maintaining apartment homes, completing service requests, and preparing apartments for new residents. You'll use industry-leading maintenance technology, work alongside a supportive team, and apply your technical skills across multiple trades to solve problems that directly impact residents every day. This is an opportunity for a maintenance professional who enjoys hands-on work, takes pride in quality repairs, and wants to grow with an organization that invests in training, development, and internal career advancement.

Requirements

Minimum 2 years of maintenance experience, preferably within apartment, facilities, building maintenance, or related environments
Demonstrated proficiency in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, carpentry, or related disciplines
Ability to work a flexible schedule, including evenings, weekends, seasonal workload fluctuations, and on-call rotations of at least one week per month
Reliable transportation for responding to emergency service requests while on call
Ability and willingness to perform physically demanding work, including moving equipment and machinery as required
Ability to read, write, and speak English

Nice To Haves

A detail-oriented problem solver who takes pride in completing repairs correctly the first time
Committed to delivering excellent customer service during every resident interaction
Comfortable using technology to improve efficiency and serve residents effectively
Able to perform successfully in a fast-paced environment while maintaining high standards of workmanship
A dependable team player who contributes to the success of the maintenance team

Responsibilities

Deliver exceptional service to residents and support fellow team members
Complete apartment turns using AIR's established processes to create move-in-ready homes for new residents
Diagnose, troubleshoot, repair, and maintain building systems and apartment components, including plumbing, basic electrical systems, HVAC equipment, appliances, and related maintenance items
Complete resident service requests accurately, efficiently, and professionally
Provide functional or technical guidance to other Maintenance Technicians when needed and help support their skill development
Assist with vendor quality management and move-in/move-out inspections as assigned
Adapt to changing community needs, seasonal priorities, and varying maintenance requirements

Benefits

Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.