Apartment Maintenance Technician II

Windsor Communities•Hillsboro, OR

1d•Onsite

About The Position

Windsor Communities is seeking a Service Tech II for Platform 14, a mid-rise community with 177 apartment homes in Hillsboro, OR. The company is a recipient of the 2025 Kingsley Excellence Award for Overall Customer Service. This role involves general maintenance, unit turnover, emergency repairs, preventive maintenance, safety compliance, inventory management, record keeping, customer service, and team collaboration. Windsor Communities emphasizes training, mentoring, growth, and advancement opportunities, embodying core values of “Accountable, Inclusive, Energizing and Courageous,” with a mission to create communities where people feel truly cared for.

Requirements

High school diploma or GED
Minimum of 2 years of experience in apartment maintenance or a related field
Proficient in using hand and power tools
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Experience and ability using smart devices and property management software
Ability to lift and carry up to 50 pounds
Ability to stand, walk, bend, and climb stairs/ladders for extended periods
Comfortable working in various weather conditions and environments
Ability to become EPA Type II certified within 90 days of start date
Ability to become CPO (Certified Pool Operator) certified within 90 days of start date

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical)
EPA Type II preferred
CPO (Certified Pool Operator) preferred

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs
Maintain property curb appeal and all pool/spa/fountains
Complete work orders efficiently and ensure they are closed out within 24 hours
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs
Respond to emergency maintenance requests and after-hours calls in an on-call rotation
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues
Ensure compliance with all safety regulations and policies
Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment)
Manage and track inventory of maintenance supplies and equipment
Request replacements as needed from Service Manager
Maintain accurate records of maintenance activities, repairs and daily mechanical rounds
Utilize computer, smart phone, and tablet
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively
Support the company’s values and culture
Interact professionally with contractors, vendors, and suppliers
Work closely with the property management team to identify and resolve maintenance issues