Apartment Maintenance Technician II

Windsor Communities•Plano, TX

1d•Onsite

About The Position

Windsor at Legacy is a garden style apartment community with 270 units in Plano, TX. This Service Tech II position requires weekend work and participation in an on-call rotation for after-hours and weekend emergency response. Successful Service Technicians can come from various backgrounds including apartment maintenance, HVAC, general labor, construction, hotel, general building maintenance, and work order management. The role demands intermediate competency in HVAC, plumbing, electrical, appliance repair, painting, and carpentry. For the fifth consecutive year, Windsor Communities has been awarded the 2025 Kingsley Excellence Award for Overall Customer Service. The company offers training, mentoring, growth, and advancement opportunities, aligning with its core values of 'Accountable, Inclusive, Energizing and Courageous' and its mission to create communities where people feel truly cared for.

Requirements

High school diploma or GED.
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Experience and ability using smart devices and property management software.
Intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry.
Must be available to be part of a rotating on call schedule for after hours and weekend emergency response.
Weekend work is a requirement.

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
EPA Type II preferred or ability to become certified within 90 days of start date.
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
Maintain property curb appeal and all pool/spa/fountains.
Complete work orders efficiently and ensure they are closed out within 24 hours, utilizing the Yardi system.
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
Ensure compliance with all safety regulations and policies.
Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
Manage and track inventory of maintenance supplies and equipment.
Request replacements as needed from Service Manager.
Maintain accurate records of maintenance activities, repairs and daily mechanical rounds, utilizing computer, smart phone, and tablet.
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
Support the company’s values and culture.
Interact professionally with contractors, vendors, and suppliers.
Work closely with the property management team to identify and resolve maintenance issues.