Apartment Maintenance Technician II

Windsor Communities•North Miami, FL

1d•Onsite

About The Position

Windsor Communities is seeking a Service Technician II for Windsor Biscayne Shores, a mid-rise style community consisting of 240 apartment homes in Miami, FL. This role involves performing routine maintenance tasks such as plumbing, electrical, painting, carpentry, and appliance repairs, as well as maintaining property curb appeal. The technician will be responsible for efficiently completing work orders, preparing vacant units for new residents, and responding to emergency maintenance requests and after-hours calls in an on-call rotation. Key duties also include conducting regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and prevent issues. The role requires ensuring compliance with safety regulations, maintaining a clean and safe working environment, managing inventory of maintenance supplies, and keeping accurate records of activities. Customer service is crucial, involving professional interaction with residents, contractors, vendors, and suppliers, and collaborating with the property management team to resolve maintenance issues. The company offers training, mentoring, growth, and advancement opportunities, emphasizing core values of being Accountable, Inclusive, Energizing, and Courageous.

Requirements

High school diploma or GED.
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Experience and ability using smart devices and property management software.

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
EPA Type II preferred or ability to become certified within 90 days of start date.
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
Maintain property curb appeal and all pool/spa/fountains.
Complete work orders efficiently and ensure they are closed out within 24 hours.
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
Ensure compliance with all safety regulations and policies.
Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
Manage and track inventory of maintenance supplies and equipment.
Request replacements as needed from Service Manager.
Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
Utilize computer, smart phone, and tablet.
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
Support the company’s values and culture.
Interact professionally with contractors, vendors, and suppliers.
Work closely with the property management team to identify and resolve maintenance issues.