Apartment Maintenance Manager - Lumin East Cobb

AIR Communities • Marietta, GA

4d • Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for its Lumin East Cobb apartment community in Marietta, Georgia. The manager leads and develops the maintenance team, provides exemplary service to residents and team members, and oversees property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests. The role communicates property maintenance and capital needs to management and ensures those needs are addressed. It also ensures compliance with AIR operating procedures, guidelines, regulations, and Environmental Health & Safety requirements, while managing the budget to maximize return on investment and maintain quality and customer service.

The position offers an expected annual pay rate of $70,000–$80,000, plus a 15% target bonus opportunity. A quarterly customer service satisfaction bonus may also be available. An apartment discount benefit option is available to live on-site. The schedule may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.

Requirements

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1–3 years of experience leading a team in customer service and asset maintenance.
• Reliable mode of transportation.
• Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
• Ability and willingness to move heavy equipment and machinery.
• Ability to read, write, and speak English.
• Pass pre-employment screening, including reference checks, a four-panel drug screening that excludes marijuana testing, employment verification, and a criminal background check.

Nice To Haves

• Passion for team building.
• Mechanical aptitude.
• Solution-focused approach.
• Practical and motivated.
• Customer-service orientation.
• Highly organized.
• Strong troubleshooting skills.
• Attention to detail.

Responsibilities

• Lead and develop a team of one or more direct reports.
• Provide exemplary service to residents and team members.
• Manage all aspects of property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
• Communicate property maintenance and capital needs to management and ensure they are addressed.
• Ensure the property follows AIR operating procedures and guidelines and complies with applicable regulations and Environmental Health & Safety matters.
• Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Short- and long-term disability paid by the company.
• Apartment benefit option to live on-site at the community where employed.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community-service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.
• Performance-based compensation, including a 15% target bonus opportunity.
• Quarterly customer service satisfaction bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed