Service Manager - Regency Towers

Berger Communities•Allentown, PA

2d•Onsite

About The Position

As the Apartment Maintenance Manager, you will be responsible for overseeing the maintenance operations of Regency Towers. This includes managing a team of service technicians, ensuring timely completion of all service requests, overseeing the turnover process for vacant apartments, managing the maintenance budget, executing a preventative maintenance program, and ensuring the safety and upkeep of the property's grounds and common areas. You will also be responsible for vendor management and recommending capital improvements.

Requirements

Five years maintenance experience with minimum 1-year supervisory experience
High School or GED required
Solid hands-on skills and knowledge of all aspects of maintenance including electrical systems, plumbing, HVAC, appliances, construction, and carpentry
Ability to lead and develop technicians of various levels of skill and experience
Effective verbal and written communication skills
Ability to safely use small hand tools and power tools
Ability to stay well organized, detailed, and efficient in a fast-paced environment
Passion for continuous learning
Knowledge of OSHA regulations
Valid state-issued driver's license with safe driving record
3 years of experience managing a team
Apartment or hotel experience required

Nice To Haves

Trade School and Industry Training a plus
HVAC experience preferred

Responsibilities

Hire, supervise, mentor and coach service technicians to increase their maintenance knowledge and skill set.
Ensure timely and satisfactory completion of all service requests. Delegate, troubleshoot, diagnose, and repair service issues in apartment homes.
Oversee turnover process of vacant apartment homes from scheduling through final Inspection.
Monitor maintenance and repair budget, identifying opportunities for cost savings and maximizing conservation of utilities.
Execute preventative maintenance program.
Source and communicate with vendors and requests bids as needed.
Recommend necessary capital improvements for asset preservation, safety, and competitive needs.
Regularly inspect grounds, amenities, and common areas to deliver highest level of curb appeal.
Oversee and execute snow removal efforts.
Ensure all tasks are completed safely and there are no hazards throughout the property.

Benefits

Medical, Dental, and Vision Insurance
Flexible Spending Accounts for Medical Expenses and Dependent Care
Short-Term Disability Income Insurance – at no cost!
Long-Term Disability Income Insurance – at no cost!
Life Insurance – at no cost! Additional buy-up option available
401K plan with employer match
Tuition assistance program - Up to $4,000/annually
$1,000 employee referral rewards
15 PTO days per year
1 volunteer time off day per year
Paid holidays and 2 floating holidays
On-call bonus
20% rent discount at any Berger community – eligible on your first day of employment