Apartment Maintenance Manager - Flats 8300

AIR Communities•Bethesda, MD

5d•$77,000 - $85,000•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for Flats 8300 in Bethesda, Maryland. In this leadership role, you'll oversee all maintenance operations for the community, including team leadership, preventative maintenance, vendor management, apartment turns, resident service requests, compliance, and budget performance. You'll play a key role in protecting the value of the asset while delivering the exceptional resident experience that keeps residents proud to call Flats 8300 home.

Requirements

3+ years of property maintenance or facilities management experience, including experience overseeing building systems, preventative maintenance programs, and service operations.
1-3 years of team leadership experience in maintenance and customer service environments.
Reliable transportation.
Demonstrated technical knowledge of HVAC, plumbing, electrical, appliance repair, and general building systems.
Ability to work a flexible schedule, including evenings, weekends, and on-call shifts (at least one week per month).
Ability to safely move heavy equipment and machinery.
Ability to read, write, and speak English.

Nice To Haves

A leader who develops people, sets clear expectations, and builds accountability.
Strong mechanical aptitude and troubleshooting skills.
Solution-focused and practical.
Customer service-oriented.
Highly organized with strong attention to detail.
Committed to delivering high-quality work, operational excellence, and exceptional resident experiences.

Responsibilities

Lead, coach, and support the maintenance team while delivering exceptional service to residents and team members.
Manage all aspects of property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
Identify maintenance and capital improvement needs, partner with leadership on priorities, and help drive projects that enhance resident satisfaction.
Ensure compliance with AIR operating procedures, Environmental Health & Safety standards, and regulatory requirements.
Manage budgets efficiently while maintaining high standards of quality and customer service.

Benefits

Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
An Apartment Benefit option is available to live on-site at the community you are working.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.
Monthly Customer Service Satisfaction Bonuses.
Apartment discount benefit available if you choose to live at the community where you work.